Supporting the public sector through versatile IT services
As well as working with SMEs across the UK, Infrastar specialises in supporting public sector organisations with their IT infrastructure and hardware requirements. We provide a range of services that are perfectly aligned with the strict requirements and changing needs of the public sector, which are outlined below.
Technical Project Management
Our Technical Project Management Service involves the development and implementation of projects to meet identified needs. This includes acquiring and utilising the necessary resources and skills within agreed parameters of cost, timescales and quality.
We adopt a range of project management methodologies from waterfall or iterative/agile approaches depending on your requirements.
Service features
- Full project lifecycle management (including transition to operations)
- Generate and manage project and financial plans and business cases
- Deliver in line with current standards, policies and legislation
- Establish and build relationships with project stakeholders and suppliers
- Requirements capture and service improvement
- Range of project management methodologies and best practices, including PRINCE2 and Agile
- Validation of test phases, gate reviews and other ad-hoc requirements
- Communications matrix and checkpoint reporting
- Project controls, including cost, schedule, and performance
Service benefits
- Effective management control: To ensure investment in resources against costs
- Accountability: Project teams can hold themselves accountable for success
- Validation: Confirm that project objectives are aligned with organisation goals
- Enduring relationships: Specialist supplier and vendor management partnerships
- Thought leadership: Identifying and implementing new project management approaches
- Experienced teams proven to deliver on time and within budget
- Effective transition to your staff at the end of Infrastar delivery
- Risk mitigation to maximise on time and budget delivery
- Opportunity optimisation to enhance customer benefit realisation
Change Management
Our Business Change service identifies, plans and manages impact to people and processes as a result of strategic direction, including delivery of technical change. We help to identify, manage and reduce risks and impacts by assisting with transitioning projects and services from an ‘as is’ to a successful ‘to-be’ end-state.
Service features
- Change management strategy planning
- Working collaboratively with Technical Project Management to deliver change activities
- Monitor and assure deliveries against requirements
- Stakeholder analysis and engagement
- Communications planning, drafting and delivery
- Transition planning and sustainment activities
- Feedback collection, consultancy and advice
- Benefits realisation planning and delivery
Service benefits
- Communications expertise: Provide communications to achieve successful change outcomes
- Drive benefit realisation: Alignment with corporate and client benefits
- Ensure stakeholders are actively engaged and change is transitioned efficiently
- Engagement across the organisation to ensure successful adoption of change
- Risk mitigation to minimise impact to cost and schedule
- Opportunity optimisation to maximise cost-effective delivery
- Improvements to ways of working
Technical Project Management
Our Stakeholder Management service helps you to map, analyse and engage stakeholders at all levels, including internal and external organisations and facilitates engagement between these stakeholder groups. It also enables more effective, equitable and sustainable outcomes and helps you to understand complex implementations by building sustainable dialogue with stakeholders.
Service features
- Maintaining and reporting on state of relationships across all stakeholders
- Providing advice and support on collaborative working and data sharing
- Communications plans, stakeholder matrices and awareness briefs
- Written recommendations, reports and Quality Assurance of Documentation
- Support to meetings – advice, response and actions
- Consulting and design investigation into developing practices and ways of working
- Provide single point for stakeholder queries
- External representation
- Implementation of industry best practices from PRINCE2 and Agile
Service benefits
- Service stability: Effectively building upon existing relationships
- Subject matter experts: Access to operational and strategic level expertise
- Thought leadership: Experience in identifying and implementing innovative approaches
- Risk mitigation to minimise impact to cost and schedule
- Opportunity optimisation to maximise cost-effective delivery
- Improvements to ways of working
- Increased collaboration with internal and external stakeholders
- Effective knowledge transfer management
Infrastructure Management
Our Infrastructure Management service helps you to design the right technology resources for your business. From servers, storage, networks and hardware to operating systems and software, we provide the right environment needed to deliver your IT services. As a result, suitable and capable technology will support activities that create value for your organisation.
Service features
- System management and support, plus system level hardware design
- Architecture documentation, design reviews and design documents
- Cloud architecture – design, assurance, delivery and sustainment
- Identification of associated risks and dependencies Problem and incident management
- Dataflow and system connectivity requests
- Analysis and resolution of technical operational problems
- Test management and assurance, plus test scope definition
- In-service support up to Full Operating Capability (FOC)
Service benefits
- Provide effective technical control and direction across multiple technical streams
- Identifying, responding and reacting to changes in the technical landscapes
- Technical validation: Adherence to technical best practice and industry standards
- Quality: In-depth assurance against technical requirements and standards
- Bringing best practice and continual innovation knowledge to the customer
- Risk mitigation to maximise on time and budget delivery
- Opportunity optimisation to enhance customer benefit realisation
- Cost-efficient and scalable infrastructure designs
- Matching design and delivery back to requirements for benefits realisation
- Infrastar is a G-Cloud13 supplier
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Ready to find out how our value-added service will help your business to grow? Get in touch today to book an initial consultation.
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