innovative solutions

value added

Services

As trusted value added reseller’s, we have an agnostic approach providing solutions tailored to your requirements and working directly with Distributors to ensure we provide our customers with the best price available for their hardware/software needs.

We also benefit from direct industry relationships with vendors through our multiple partnerships.


Our Services:

Evaluation

Of your current system set up can be undertaken to ensure it is sufficient and secure.

Consultancy

Is available to advise on the best solutions for your specific business needs.

Design Services

Working in collaboration with our customers, we can produce a tailored solution for SME to Enterprise scale networks and user requirements.

Build & Deploy

From upgrading existing networks to implementing new infrastructures.

services

We Supply

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Imaging Services

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Assistance with accelerating your system deployment using one of our custom-built Configuration Suites with up to 125 build port capacity per suite.  Through the ability of our select partner engineers, we can complete the staging on your behalf to ensure you are fully resourced to handle the deployment of the equipment once delivered by our logistics team.

Asset Management

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Asset tagging and reporting services making identifying, tracking and securing your assets easier, simpler and more affordable, allowing you to easily integrate new assets into your existing asset management systems and receiving a report via email at your chosen frequency. 

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Deployments

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A complete managed deployment service from single PC to multi-thousand PC IT estate rollout, regardless of product or vendor, including, but not limited to, solutions design, project management, asset discovery and management, data back-up and migration and installations.

Asset Disposal

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We will work with your organisation to ensure that your IT disposal schemes are fully compliant with all UK and European legislation as it becomes increasingly important for organisations to work with partners who can assure such compliance.

Disposal types we can currently help with:

  • WEEE disposal
  • End of lease
  • Warranty replacements and end of life

Data Destruction

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Data destruction and removal services guaranteeing 100% data information security to HMG CESG standards.  Certificated proof of erasure and destruction for every hard drive or data bearing asset, including any media bearing items, with full track and trace audit trail and itemised reporting.

Hardware Installation

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Configuring customer computers, including hard drives, motherboards, memory, keyboard replacement, CPUs and internal webcams.   All work is performed by a fully trained engineer in one of our fully equipped configuration suites with ESD static safe environment. 

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People Resourcing

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Access to registered engineers ranging from low-skilled smart hands, desktop deployment, 1st line to 3rd line support, server specialists to network specialist engineers.  On-Demand Resource Solution allowing you to switch on and off your resource requirements to manage your needs and costsUsing engineers from our trusted pool before going to the marketplace, all engineers have been tested, referenced and selected to suit the solution.

IMAC

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(Install, Moves, Adds and Changes) Services

A consistent, professional IMAC service covering all day-to-day activities associated with managing your IT estate, installation of hardware and software and all associated data transfers and user orientation, including:

Install

Pre-delivery preparation, testing, unpacking and connecting new hardware and all peripheral devices required with waste packaging removal and any additional testing following a script.

Move 

Full disconnection of assets with full package management to ensure safe transit to the new location, reconnection at the new location and ensuring hardware is functional. 

Add

Installation of internal/external hardware into current equipment and standard software installation following vendor/distributor instructions. 

Change 

Upgrading/downgrading of current computer systems with full verification testing upon completion.

Recycling

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Working in collaboration with our Select Partners, we are constantly evolving our processes abiding by their ISO 14001 Environmental Management System to stay compliant with the ever-changing and demanding regulations. 

Our careful selection and approval process of our downstream partner’s helps us achieve our 0% LANDFILL POLICY and 100% REUSE POLICY for all waste streams.

Our clients can be assured that their computer disposal has been handled and processed in an ethical and legal manner.

Server Rack & Stack

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Through our select partners, a unique Server and Storage Rack and Stack Service with the ability to install your server or storage systems in your rack at a specialist, enterprise integration centre with the capacity to build 10 racks in parallel prior to shipping.  The rack arrives at your chosen location completely assembled and ready to run leaving you to plug it into your core infrastructure to complete the setup. 

To find out about our innovative IT solutions get in touch today

 

TESTIMONIALS

What People Are Saying

We have used Infrastar for some time and with their unrivalled expertise and service, they are our go-to provider for our hardware and networking requirements.

Matali Consulting Limited

We enjoy working with Infrastar. They know their customers intimately and are easy to do business with. They are always thinking of creative solutions to difficult problems.

Mark S

Vendor Account Manager

Severn Hosting’s relationship with Infrastar has grown not only because of their knowledge of products, ability to supply in a timely manner and price points that are extremely competitive. But also due to their mindset of forging an enduring relationship and working collaboratively to ensure the Customer gets what they need.

James Coombs

Severn Hosting

I have had the pleasure of working with Infrastar during the NCSC CyberFirst Schools initiative. Their enthusiasm and commitment to inspiring the next generation is second to none. They have brought a considerable level of expertise to not only the students, but also the other companies involved and are always prepared to go the extra mile to ensure quality is delivered in all their contributions. A fabulous company, built up by a fabulous team.

i100 NCSC CyberFirst Schools

(Gloucestershire)

Bitweave use Infrastar for sourcing hardware through their partnerships, and for hosting some of our software engineering infrastructures. They are always responsive, generous, professional, and go above and beyond to help us out.

Nick

Bitweave

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